--- title: Managed IT, Cyber Security & AI in Melbourne | Ventacore description: Managed IT, helpdesk, cyber security and AI automation for Melbourne businesses and across Australia. Secure IT, less busywork. Book a free consultation. --- [Skip to content](https://ventacore.com.au#main) [![Ventacore](https://ventacore.com.au/hubfs/raw_assets/public/VentaCore-website/images/logo.svg)](https://ventacore.com.au/) [Services](https://ventacore.com.au/services) - [AI and automation](https://ventacore.com.au/services/ai-automation) - [Managed IT](https://ventacore.com.au/services/managed-it) - [Cyber security and compliance](https://ventacore.com.au/services/cyber-security) - [Cloud](https://ventacore.com.au/services/cloud-services) - [Websites](https://ventacore.com.au/services/website-design) - [Digital marketing](https://ventacore.com.au/services/digital-marketing) - [Business systems and CRM](https://ventacore.com.au/services/crm-business-systems) - [Custom software](https://ventacore.com.au/services/custom-software-development) [Industries](https://ventacore.com.au/industries) - [Accounting and finance](https://ventacore.com.au/industries/accounting-finance) - [Dental](https://ventacore.com.au/industries/dental) - [Medical and allied health](https://ventacore.com.au/industries/medical-allied-health) - [Construction](https://ventacore.com.au/industries/construction) - [Trades](https://ventacore.com.au/industries/trades) - [Law and professional services](https://ventacore.com.au/industries/law-firms) [About](https://ventacore.com.au/about) [Blog](https://ventacore.com.au/blog) [Contact](https://ventacore.com.au/contact) [03 8400 0092 Call](tel:+61384000092) Menu [Book Your Free Consultation](https://ventacore.com.au/contact?topic=home) Managed IT · Helpdesk · Security · AI # IT that's secure. *AI that does the busywork.* Ventacore runs your helpdesk and keeps your IT systems secure. Our AI engineers build the agents and automations that take repetitive work off your team, with the access controls and guardrails to keep them safe. [Book Your Free Consultation ↗](https://ventacore.com.au/contact?topic=home)[Call 03 8400 0092](tel:+61384000092) Microsoft 365 and Google WorkspaceBased in Melbourne, supporting businesses across Australia your-business.com.au · IT overview SecurityDevicesUsers and sign-inBackupsAutomations #### Essential Eight Where you stand, control by control - Multi-factor authentication - Patch operating systems - Regular backups - Restrict admin privileges - Application control #### Supplier invoices Automated, with a person signing off **✓**Supplier invoice arrives in the inbox **✓**Amount, due date and supplier read **✓**Draft bill created in Xero **…**Waiting for your approval Laptops patched and encrypted Illustration only. Not a real client's data. We work with the tools Australian businesses already use Microsoft 365Google WorkspaceMicrosoft CopilotMicrosoft FoundryAmazon BedrockOpenAIClaudePower Automaten8nZapierWorkatoMicrosoft DefenderXeroMYOBHubSpot Microsoft 365Google WorkspaceMicrosoft CopilotMicrosoft FoundryAmazon BedrockOpenAIClaudePower Automaten8nZapierWorkatoMicrosoft DefenderXeroMYOBHubSpot **$180**Starting price per device/month, with security tools and backup. Microsoft 365 or Google Workspace licences extra. **1 hour**To get a person on it when your business stops or you suspect a breach (support hours) **24x7**Security monitoring by our own team, with our MDR add‑on **0**Lock-in contracts. Stay because it works. ## What do you need help with? Pick the one that sounds most like you. [Our IT is a mess and nobody's really in charge of it↗](https://ventacore.com.au/services/managed-it) [My team keeps waiting on IT problems↗](https://ventacore.com.au/services/managed-it) [An insurer or client wants proof we're secure↗](https://ventacore.com.au/services/cyber-security) [We spend hours on repetitive admin↗](https://ventacore.com.au/what-can-i-automate) [I want AI working for us, without the risk↗](https://ventacore.com.au/services/ai-automation) [Something else: cloud, websites, CRM or custom software↗](https://ventacore.com.au/services) Not sure where to start? Call [03 8400 0092](tel:+61384000092) or [book a free consultation](https://ventacore.com.au/contact?topic=home). AI and automation ## AI engineers who make it work, safely Our AI engineers build agents and automations on Microsoft Copilot, Microsoft Foundry, Amazon Bedrock, OpenAI and Claude. Every agent gets only the access its job needs, with guardrails, and a person signs off on the steps that matter. ### What we can take off your team's plate: - Enquiries logged in your CRM, assigned and answered straight away - Supplier invoices read from your inbox and sent to Xero or MYOB for approval - Quotes and reports drafted from job notes, ready for someone to check - Staff questions answered from your own policies and documents - Microsoft Copilot rolled out with oversharing fixed first [Book a free AI consultation ↗](https://ventacore.com.au/contact?topic=ai-automation)[See AI and automation](https://ventacore.com.au/services/ai-automation) ![The letters AI in blue 3D type on a patterned surface](https://ventacore.com.au/hs-fs/hubfs/raw_assets/public/VentaCore-website/images/ai-automation.jpg?width=1600&height=900&name=ai-automation.jpg) Managed IT and helpdesk ## A helpdesk that answers, with security built in We look after your Microsoft 365 or Google Workspace, your computers and your team's everyday IT problems, with security set up properly from day one. - A helpdesk for your team, 8:00am to 5:30pm Melbourne time, Monday to Friday - Business stopped or breached? Someone on it within 1 business hour - Passkey sign-in, so a stolen password on its own can't get anyone in - Computers kept up to date, encrypted and protected against attacks - Email protection against scams and fake invoices - Microsoft 365 backed up in Australia, with a test restore every quarter - 24x7 security monitoring by our own team, with our MDR add-on [See managed IT ↗](https://ventacore.com.au/services/managed-it)[Cyber security and compliance](https://ventacore.com.au/services/cyber-security) ![Black-and-white photo of people working at laptops in an office](https://ventacore.com.au/hs-fs/hubfs/raw_assets/public/VentaCore-website/images/managed-it.jpg?width=1600&height=1067&name=managed-it.jpg) ## How secure is your business? Find out in three minutes. Answer eight plain-English questions based on the Essential Eight, the Australian Government's list of eight basic security controls. You'll see where you stand and what to fix first. It's free, and your answers stay on your device unless you choose to send them to us. [Start the free check ↗](https://ventacore.com.au/essential-eight-assessment) ## More we can help with ### [![The Earth at night seen from space, with city lights](https://ventacore.com.au/hs-fs/hubfs/raw_assets/public/VentaCore-website/images/cloud-computing.jpg?width=1600&height=1065&name=cloud-computing.jpg) ↗ Cloud Move servers and software to Microsoft Azure, Amazon Web Services or Google Cloud.](https://ventacore.com.au/services/cloud-services) ### [![Laptop showing code on a white desk](https://ventacore.com.au/hs-fs/hubfs/raw_assets/public/VentaCore-website/images/web-development.jpg?width=1600&height=1065&name=web-development.jpg) ↗ Websites Fast, secure websites that turn visitors into enquiries.](https://ventacore.com.au/services/website-design) ### [![Laptop showing an analytics dashboard with charts](https://ventacore.com.au/hs-fs/hubfs/raw_assets/public/VentaCore-website/images/digital-marketing.jpg?width=1600&height=1140&name=digital-marketing.jpg) ↗ Digital marketing Get found on Google and see where your enquiries come from.](https://ventacore.com.au/services/digital-marketing) ### [![Two people marking up paper notes beside laptops](https://ventacore.com.au/hs-fs/hubfs/raw_assets/public/VentaCore-website/images/business-systems.jpg?width=1600&height=1068&name=business-systems.jpg) ↗ Business systems and CRM Customers, jobs, quotes and invoices in one connected system.](https://ventacore.com.au/services/crm-business-systems) ### [![Woman working on a laptop beside electronics test equipment](https://ventacore.com.au/hs-fs/hubfs/raw_assets/public/VentaCore-website/images/custom-solutions.jpg?width=1600&height=1067&name=custom-solutions.jpg) ↗ Custom software Tools and integrations built for the way you work.](https://ventacore.com.au/services/custom-software-development) ## IT for your industry Every industry has its own software, rules and risks. Here's what we look at for yours. [Accounting and finance↗](https://ventacore.com.au/industries/accounting-finance) [Dental↗](https://ventacore.com.au/industries/dental) [Medical and allied health↗](https://ventacore.com.au/industries/medical-allied-health) [Construction↗](https://ventacore.com.au/industries/construction) [Trades↗](https://ventacore.com.au/industries/trades) [Law and professional services↗](https://ventacore.com.au/industries/law-firms) [See all industries ↗](https://ventacore.com.au/industries) ## Why Ventacore ### Security first Everything we set up, from a laptop to an AI agent, starts with who can get in and what they can see. ### AI engineers on the team The engineers who build your AI agents and automations work alongside the people who secure your systems. ### Fast when it matters If your business stops or you suspect a breach, a person is on it within 1 business hour, during support hours. With our MDR add-on, our own security team monitors and responds to alerts 24x7. ### You stay in control Your data, passwords and documentation belong to you. No lock-in contracts, and if you leave, we hand everything back. ## Questions people ask Short answers. For the long version, [book a free consultation](https://ventacore.com.au/contact?topic=home). What size businesses do you work with? Any size. There's no minimum number of staff, for managed IT or for projects. Do you look after Google Workspace as well as Microsoft 365? Yes. We look after Microsoft 365 and Google Workspace, and Windows and Mac computers. Where are you based? Do you come on site? We're based in Melbourne and support businesses anywhere in Australia remotely. On-site visits in Melbourne can be arranged. Is someone watching our systems overnight? Yes, with our MDR (managed detection and response) add-on: our own security team monitors and responds to alerts 24x7. Helpdesk support runs 8:00am to 5:30pm Melbourne time, Monday to Friday. Who builds the AI solutions? Our own AI engineers. They build AI agents and automations on platforms like Microsoft Copilot, Microsoft Foundry, Amazon Bedrock and OpenAI, and set up the access controls and guardrails that keep them safe. Is it safe to use AI with client information? Yes, when it's set up properly. We control what each AI tool and agent can access, add guardrails, and keep a person in the loop for the decisions that matter. Does this cover the Essential Eight? Our managed IT plan is built around it. On Microsoft 365 with Windows computers, we aim for Maturity Level One on seven of the eight strategies for the systems we manage. There's no official Essential Eight certificate, but we can help you arrange an independent assessment if an insurer or client asks for one. How much does it cost? Managed IT starts from $180 + GST per computer a month ($198 including GST), covering the helpdesk, device management, security tools and backup. Microsoft 365 or Google Workspace licences are billed separately. Projects are quoted in writing, and you'll get a written quote for your business after a free consultation. What if we want to leave? There are no lock-in contracts. If you leave, we hand back your documentation, passwords and admin access. How do we get started? Book a free consultation and we'll get back to you within one business day. Or call us on [03 8400 0092](tel:+61384000092), 8:00am to 5:30pm Melbourne time, Monday to Friday. ## Tell us what's going on An insurance questionnaire you can't answer. A team losing hours to repetitive admin. Staff pasting client files into ChatGPT. Or a feeling that nobody's really in charge of your IT. Book a free consultation and we'll tell you what we'd fix first. [Book Your Free Consultation ↗](https://ventacore.com.au/contact?topic=home) [Call 03 8400 0092](tel:+61384000092) ![Ventacore](https://ventacore.com.au/hubfs/raw_assets/public/VentaCore-website/images/logo-reverse.svg) Ventacore is a Melbourne-based managed IT, cyber security and AI provider for businesses across Australia. We run your helpdesk, secure your systems, and build AI and automation that take repetitive work off your team. **Services** - [AI and automation](https://ventacore.com.au/services/ai-automation) - [Managed IT](https://ventacore.com.au/services/managed-it) - [Cyber security and compliance](https://ventacore.com.au/services/cyber-security) - [Cloud](https://ventacore.com.au/services/cloud-computing) - [Websites](https://ventacore.com.au/services/web-development) - [Digital marketing](https://ventacore.com.au/services/digital-marketing) - [Business systems and CRM](https://ventacore.com.au/services/business-management-systems) - [Custom software](https://ventacore.com.au/services/custom-solutions) **Industries** - [Accounting and finance](https://ventacore.com.au/industries/finance) - [Dental](https://ventacore.com.au/industries/dental) - [Medical and allied health](https://ventacore.com.au/industries/medical) - [Construction](https://ventacore.com.au/industries/construction) - [Trades](https://ventacore.com.au/industries/trades) - [Law and professional services](https://ventacore.com.au/industries/professional-services) **Company** - [About](https://ventacore.com.au/about) - [Blog](https://ventacore.com.au/blog) - [Free Essential Eight check](https://ventacore.com.au/essential-eight-assessment) - [What can I automate?](https://ventacore.com.au/what-can-i-automate) - [Contact](https://ventacore.com.au/contact) - [Privacy](https://ventacore.com.au/privacy) **Talk to us** - [03 8400 0092](tel:+61384000092) - [hello@ventacore.com.au](mailto:hello@ventacore.com.au) - 8:00am to 5:30pm Melbourne time, Monday to Friday [Book Your Free Consultation](https://ventacore.com.au/contact?topic=home) © 2026 Venta Core MSP · ABN 79 683 385 467 [Privacy](https://ventacore.com.au/privacy) · Cookie preferences [Call](tel:+61384000092) [Book Your Free Consultation](https://ventacore.com.au/contact?topic=home) ```json { "@context" : "https://schema.org", "@type" : "FAQPage", "mainEntity" : [ { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Any size. 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